JourneyLens connects to your analytics, support tickets, and user feedback. It generates Customer Journey Maps and Service Blueprints autonomously, delivering friction reports to your inbox every week.
Traditional CJM tools wait for you to draw boxes. JourneyLens ingests your data and surfaces what matters, without you lifting a finger.
Feed it analytics and support data. It identifies every touchpoint, maps the journey, and scores each step for friction. Updated continuously.
Goes beyond the customer view. Maps frontstage and backstage processes, identifying where internal operations create user pain.
Highlights exactly where users struggle, drop off, or express frustration. Ranked by business impact so you fix what matters first.
Every Monday, a digest lands in your inbox. New friction points, journey changes, and recommendations. No login required to stay informed.
JourneyLens works with what you already have. No SDK, no pixel, no migration.
Link analytics (Mixpanel, Amplitude, GA), support tools (Zendesk, Intercom), and feedback sources (surveys, NPS). Five-minute setup.
The agent analyzes behavioral patterns, support conversations, and user sentiment to construct a living journey map with friction scores.
Receive weekly reports with ranked friction points, Service Blueprint recommendations, and specific suggestions for UX improvements.
The AI product researcher that never stops mapping, never stops analyzing, and never takes a day off.